Trex FAQs

Here Are Some Of Our Trex FAQs

What is Trex?
Trex is a company that manufactures composite decking materials that are beautiful, environmentally friendly, and require almost no maintenance. 
Why do you recommend Trex decking materials?

There are a lot of reasons, but the top 5 are:

  1. More attractive than other composite deck choices.
  2. Maintenance requirements are almost zero – just the occasional cleaning.
  3. Durable – it won’t rot, warp, crack, or splinter.
  4. Proven – for decades, Trex has been standing behind their products.
  5. Environment – named the Greenest Decking Material year after year.

For more about this, visit our Trex Decking page.

Will my Trex deck come with a warranty?

Yes it does, and it’s outstanding. You get a 25-year warranty from the manufacturer and a 10-year labor warranty from Custom Decks. And because Trex knows our track record of building best-quality decks, they add additional labor warranty coverage. For more information, visit our Trex Warranty page.

What are the maintenance requirements of a Trex deck?

Almost nothing, especially compared to the heavy maintenance required year after year by wood decks. Clean it with a hose as needed and you’re good to go!

How long has Custom Decks been in business?

We started in 1996 – 25+ years and counting. During that time, we’ve built a reputation for always keeping our promises to our customers and for building stunningly beautiful decks (we’ve won national awards). You can learn more about our outstanding reputation and professional processes by visiting our About Us page.

What is your rating with the Better Business Bureau?
We maintain the BBB’s highest possible rating: A+.
How much will my Trex deck cost?

Trex decks are in line with the prices of other deck options, and the overall value is tremendous. They have a variety of lines to match various budgets. To read more information about deck costs, visit our Deck Pricing Guide page.

Will the framing of my deck be manufactured by Trex or is it only the decking boards?

The frame could be either depending on what you want. We can build your Trex deck on the frame with kiln-dried pressure-treated lumber, which is a very good option. But many of our customers choose to invest a little more and get a steel frame manufactured by Trex. It is a super level and super strong foundation to build a deck on.

Is Trex composite decking capped or uncapped?

All Trex decking is capped, meaning it has a PVC-based layer on the outside as an extra layer of protection. Some composite decking materials do not have capping. It’s cheaper, but it won’t last as long.

How can I get a quote for a Trex deck?
The first step is to schedule a free deck consultation. There’s no risk or obligation. Go to our Contact Us page to get started.

Custom Decks = The Best Deck Company Serving 4 Metro Areas:

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