We Judge A Product Warranty By
Who Stands Behind It
Over The Years, Trex Has Proven To Be The Most Reliable Team That Will Always Resolve Warranty Issues
There’s an old salesman’s saying that a “warranty is only as good as the company that stands behind it.”
Well, even if it is just a saying, this one is true!
With 25+ years in the deck business, we know which manufacturers stand behind their warranties, and which ones try to hide behind the fine print.
Trex most certainly “stands behind their warranty”
First, it’s uncommon for Trex products to have a defect or warranty issue. That being said no manufacturer is perfect, so you need to know if they’ll stick to their word even when things don’t go right.
We can honestly say in the decades we’ve been dealing with Trex, they have yet to let us or one of our customers down.
The warranty coverage is outstanding:
- 50, 30 or 25 year warranty based on product line
- On top of the 25 year product warranty we add our own, unprecedented 10 year labor warranty!
Hey, I Heard About A Better Warranty…
We sometimes hear about a new manufacturer claiming to offer a better warranty.
While it’s possible for that to be true, we always ask, “If they’ve only been around a handful of years, how do you know they will be around long enough to honor it?”
And how do you know the contractor telling you about these promises will be around to help you?
The sad reality is in home improvement, manufacturers and contractors tend to go out of business pretty quickly (the average is 5 years or less).
That’s why we recommend you look at the track record of the companies you are considering for your deck:
- Trex = 25+ years as an industry leading manufacturer.
- Custom Decks = 25+ years as a deck company.
That’s true peace of mind – knowing that the contactor and product you have chosen have a true track record of standing behind real warranty promises.
Your Next Step…
If you are interested in learning more about Trex decking materials and warranties, why not schedule a no-risk consultation with us?